Nia Meet is a meeting workspace — video calls, scheduling, chat, and an AI notetaker that writes recaps. This policy explains what we collect when you use the web app, the desktop app or the mobile app, why we collect it, who helps us process it, and what you can do about it.
What we collect
- Account details — your name, email address, password (stored only as a salted hash), profile photo or avatar, time zone and preferences. If you sign in with Google, we receive your name, email and profile picture from Google.
- Meetings and calendar — titles, times, descriptions, invitees, RSVPs and who joined and when.
- Call content — audio and video are carried live between participants. When a host records a meeting, or when the notetaker is on, the recording, transcript, captions and generated recap are stored.
- Messages and files — chat messages, reactions and attachments you send, in threads and inside calls.
- Device and usage data — device type, app version, push notification tokens, online presence, IP address, and basic logs we need to keep the service running and secure.
Guests who join through a meeting link without an account give us only the name they enter and the data their participation in that call produces.
How we use it
- To run meetings, chat, the calendar and notifications you ask for.
- To sign you in, verify your email with one-time codes, and keep accounts secure.
- To produce transcripts, captions and recaps when the notetaker is enabled for a meeting.
- To send service email — invitations, reminders, recaps and security messages.
- To diagnose problems, prevent abuse and understand aggregate usage.
We do not sell your personal information, and we do not use your meeting content to advertise to you.
Recordings, transcripts and the AI notetaker
Recording and the notetaker are visible in the call to everyone present. A recording belongs to the meeting's host: attending a meeting does not by itself give you access to its recording — the host decides who may watch it and can withdraw that access. Recaps are reviewed by the host before they are shared with participants.
Audio sent for transcription and text sent for summarising are processed by our AI provider solely to deliver those features to you, and are not used to train models offered to anyone else.
Who processes your data
We rely on a small number of service providers, each bound to handle data only on our instructions:
- Microsoft Azure — hosting, database, calling infrastructure and recording storage.
- Nia (NAS Labs) — speech-to-text, translation and meeting summaries.
- Google Firebase and Apple Push Notification service — notifications to your devices.
- Google — optional sign-in with your Google account.
- Our email provider — delivering service email.
- Vercel — hosting the web application.
Inside an organisation, administrators of your organisation can see member details and organisation-level usage. We may also disclose information if required by law or to protect the rights and safety of our users.
How long we keep it
We keep account data for as long as your account is active. Meetings, messages, recordings and recaps are kept until you or the host delete them, or until your account is closed. Operational logs are kept for a limited period. One-time verification codes expire within minutes.
Security
Data travels over encrypted connections (TLS) and is encrypted at rest by our infrastructure providers. Database tables are not reachable from the browser; every request is checked against your signed-in session on our servers. No system is perfectly secure, so please use a strong, unique password.
Your choices and rights
- Update your profile, avatar and notification preferences in Settings.
- Turn camera, microphone and notifications on or off at any time in the app or your device settings.
- Ask us for a copy of your data, to correct it, or to delete your account.
- Object to or restrict certain processing where the law gives you that right.
To exercise any of these, email privacy@niameet.com. We respond within 30 days.
Children
Nia Meet is not directed at children under 13 (or the minimum age in your country), and we do not knowingly collect their personal information.
International transfers
Our providers may process data in countries other than your own. Where that happens, we rely on appropriate safeguards such as standard contractual clauses.
Changes to this policy
If we make material changes we will update the date above and, where appropriate, let you know in the app or by email before they take effect.
Contact
Questions about privacy? Write to privacy@niameet.com.